EMOTIONAL FIRST AID FOR MANAGING CRITICAL INCIDENTS & TRAUMATIC STRESS

WORKSHOPS CAN BE CUSTOMISED TO THE NEEDS OF YOUR GROUP for in-house training.

Interactive workshops to enable you to assist people recovering from trauma more effectively. Option to choose the most relevant subjects from 3 days (9am - 4.30pm)

Day 1:
Understand the effects of traumatic stress.

Day 2:
Manager's role & organisational procedures/policies

Day 3:
Debriefing principles and techniques

30% DISCOUNT TO YOU IF YOU BRING ANOTHER PERSON!

Invaluable for:

• Managers and Team members

• Teachers

• Community workers

• Improving staff's understanding of EAP & the importance of Debriefing

Learn how to:

• understand the recovery process

• know your role

• create a recovery culture with appropriate policy and procedures

• apply debriefing techniques

Day 1: Understand the effects of traumatic stress

• Understand the factors and triggers that precipitate and escalate Post Trauma Stress throughout the different stages of Critical Incident Stress and Chronic Post-Trauma Stress.

• Gain an understanding of the effects of trauma on an individual and interpersonal dynamics

• Useful for all people supporting or interacting with affected persons. Practical hints to assist rather than hinder recovery are also provided for people to use in day to day interactions.

• Understand longer-term complications, re-traumatisation and 'ripple effects': particularly useful for workers encountering people with recurring patterns of behaviour that are unexplained by present day events in their lives.

• Provides under-pinning knowledge for day 2 & 3 and EAP procedures in organisations.

Day 2: Manager's Role & Organisational policies and procedures

• Explore strategies and policies to promote a culture that facilitates healthy recovery, and prevents compounding effects and re-traumatisation.

• Identify key management issues for each stage of the critical incident.

• Techniques are modelled and discussion is facilitated for participants to develop strategies and policies specific to their needs.

• Great for Managers, HR and all team members

Day 3: Debriefing Principles and Techniques

• Particularly useful for managers & counsellors who may be required to provide debriefings to staff in their own or other organisations and already have relevant experience & skills.

• Explore the issues and technique of the Mitchell Formal model of Critical Incident Stress Debriefing Technique including opportunities to Role-play technique in pairs only.

Facilitator Francess Day(BA Behavioural Studies, Health Education) regularly conducts this workshop for a range of people including Community Nurses, Women's Refuge workers, Government Dept. staff, 'welfare' and educational personnel. Francess has extensive experience with a broad range of work environments and people, including, Training and Development in the areas of Traumatic Stress, Aggression & Violence, Security, Caring for the Elderly, & Long Term Unemployed Groups; Youthwork, Counselling, and Facilitating Perth's first Community-based Support Groups & Information Sessions for people affected by Trauma.

There is a registration form for this course online.

Contact us and we will advise you whether we can address your needs!