..FOR MANAGING CRITICAL INCIDENTS & TRAUMATIC STRESS

1. COUNSELLING FOR GENERAL ISSUES

2. RELATIONSHIP COUNSELLING (IMAGO THERAPIST COMPLETING TRAINING IN 2006)

3. FOR MANAGING CRITICAL INCIDENTS & TRAUMATIC STRESS

Programs involve the following components:

• Training & awareness workshops

• Formal Critical Incident Debriefing Service when required for groups or individuals

• Counselling service

• Needs analysis and customisation of appropriate program

In providing an EAP service, it is advisable to conduct a training session of no less than one day, to give staff knowledge and confidence to use the service. This would give an outline of signs & symptoms of traumatic stress and what the critical incident stress management program and debriefing is all about.

Training develops a culture that promotes facilitates health recovery and team support. For more detail on training subjects, see Current public course program for Emotional First aid.

Background

Since 1996, we have been providing counselling and support groups to people recovering from all kinds of trauma. Formal debriefing has been conducted for groups of people associated with eg: youthwork and suicided clients, ferry disaster and fatal shark attack involving close friends. Groups of people include workers, volunteers, and family groups.

Francess Day’s specialist expertise in Critical Incident and Post Trauma Stress was developed from 1994 to 1997 whilst researching and writing a plain english book manuscript, in consultation with the Head of Psychiatry at Royal Perth Hospital at that time.

In July, 1997, they presented a paper about the Community Based Support Groups at the European Traumatic Stress Conference.

Debriefing training has been developed and conducted for a wide range of Family & Children’s Services staff, associated agency personnel and a wide variety of people attending the public courses.

Relevant Training Courses

Emotional first aid for managing critical incidents & traumatic stress as described earlier. see information on Public Course

General Stress Management workshops have been designed and conducted for groups ranging from Westrail Special Constables, ticket collectors through to Kalamunda community Hospital staff, a group which included theatre nurses through to administration and maintenance staff. This is very practical, and participants are facilitated through identifying personal triggers, issues and strategies. There are individual and group activities which facilitate learning and problem solving.

Managing Violent / Aggressive persons and incidents - see information on Public Course

Practical Conflict Resolution & Mediation workshops train participants in a simple method of conflict resolution whilst facilitating resolution of real issues that the group may have.

The primary intention of the workshops may also be to have the external mediator assist in conflict resolution of an issue that is too volatile, sensitive or complicated for in-house staff to facilitate the session.

IN-HOUSE WORKSHOPS WILL BE CUSTOMISED TO THE NEEDS OF YOUR GROUP.

Contact us and we will advise you how we can address your needs!